Return and refund policy

1. Overview

StrikeDrive is an online software service. This page explains when you can get your money back and how to ask for it. It works together with our Terms of service.

2. Subscriptions

• StrikeDrive Pro is billed in advance, every month or every year, for each person on your plan.
• You can cancel at any time. Your plan stays active until the end of the period you already paid for, and you will not be charged again.
• We do not give partial refunds for unused days, unused seats, or a plan you stopped using part way through a period.

3. When a refund may be given

If one of these happened, contact us and raise a concern. Our team will review it and may refund you in full or in part:

• You were charged twice for the same period.
• You were charged after you had already cancelled, before your renewal date.
• A charge was made by mistake, for example for seats you did not add.
• StrikeDrive was not usable for a long time because of a problem on our side.
• A refund is required by law.

4. Email and calling credits

Email credits and AI calling credits are one-time purchases. Once any credits from a pack have been used, that pack cannot be refunded. If you bought a pack by mistake, contact us and raise a concern, and our team will look into it.

5. Returns

StrikeDrive is a digital service, so nothing is shipped and there is nothing to return. A refund, where it applies, is the only remedy.

6. How to ask for a refund

Refunds are never automatic. To ask for one, contact us and raise a concern:

1. Email contact@strikedrive.com from the email address on your account.
2. Tell us what happened and include your invoice number.
3. Our team will review your concern and reply to let you know the outcome.

7. How refunds are paid

If your refund is approved, it goes back to the same card, bank account or UPI you paid with. The time it takes to reach you depends on your bank.

8. How to cancel

Open Settings, then Billing, and choose to cancel your plan. Only the workspace admin can do this. If you have trouble, contact us and we will help.

9. Contact us

For any question about payments or refunds:

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